Shipping Policy
A legal disclaimer
Copyright & Use
Please be aware that colors and appearance may vary slightly between what you see on your screen and the physical artwork or print you receive due to differences in monitors, screens, lighting, and printing processes.
All artwork, images, designs, and other creative content on this website are the intellectual property of Barbara Mosher and are protected by copyright law. Purchase of an original artwork, print, or digital product does not transfer copyright or reproduction rights to the buyer.
Artwork and digital products are for personal use only unless otherwise specified. They may not be reproduced, copied, resold, redistributed, altered for commercial use, or used for promotional or commercial purposes without my written permission.
Digital products may not be shared, resold, or redistributed. Due to the nature of digital products, all digital sales are final and non-refundable.
All rights reserved.
Shipping Policy - the basics
Every order, commission, and sale is handled with care, and as much clarity & transparency as possible. My goal is for you to be completely thrilled with your purchase! Please read below to see how we can help you, email info@barbaramosher.com with any questions.
Shipping & Returns
ART PRINTS
Art prints are professionally printed to order and shipped directly from my printing partner in the United States.
Please allow approximately 3–5 business days for production before your order ships. Delivery time will vary depending on destination and carrier. Tracking information will be provided when available.
Shipping is $5 flat rate within the United States.
Because each print is made especially for your order, please double-check your selected artwork and size before purchasing.
If your print arrives damaged or there is a printing defect, please contact me within 7 days of delivery at info@barbaramosher.com. Please include a photograph of the damaged print and packaging so I can arrange a replacement.
If you wish to return an undamaged print, please contact me within 7 days of delivery. The print must be returned in its original condition and packaging. Return shipping costs are the responsibility of the buyer. Original shipping charges are not refundable.
ORIGINAL ARTWORK
Shipping for original artwork varies according to the size and weight of the piece and the destination. Larger works may require special packing, crating, or freight services. When applicable, shipping costs will be calculated separately and must be paid before the artwork is shipped.
Tracking information will be provided for shipped original artwork.
Original artwork is final sale, except in the event that it arrives damaged. If damage occurs during shipping, please contact me immediately with photographs of the artwork and packaging.
DIGITAL PRODUCTS
Digital downloads and other digital products are non-refundable.
Please email info@barbaramosher.com if you have any questions about your order, and we will work with you to sort out any issues!
Other Shipping policies
Non-U.S. Shipping
Orders shipping outside the contiguous United States, including Alaska, Hawaii, U.S. territories, and international destinations, may require additional shipping charges depending on the item, size, weight, and destination.
Please contact me at info@barbaramosher.com before ordering so shipping availability and cost can be determined.
International customers are responsible for any customs fees, taxes, duties, or other charges imposed by the destination country. These charges are not included in the purchase price or shipping cost.
Shipping Delays
While every effort is made to have your order arrive promptly, delivery times are estimates and cannot be guaranteed. Weather, carrier delays, service interruptions, and other circumstances beyond our control may affect delivery.
Tracking information will be provided when available.